Privacy is a primary concern of WorkItOut.com. It is our goal to protect your privacy, and to make sure you feel comfortable and secure using this program. You can be assured that your personal information will remain protected and encrypted. Below are some frequently asked security questions and answers to put you at ease. Enjoy the program.

Q: What can I do to protect my personal information while I'm using WorkItOut.com?

A: WorkItOut.com takes numerous steps to keep your information secure, but you also play a role in maintaining the security of your information. Here's what you can do:

• Choose a secret password
• We recommend that you do not use your name or email as your password. Instead use numbers and letters together in a password (for example: DOGTREE88).
• Memorize your password
• Your online password verifies your identity when you begin a WorkItOut.com session. You should memorize this password and never write it down anywhere or reveal it to anyone.
• Change your password regularly

It's important to change your password regularly, which you can easily do after you login to a WorkItOut.com session. You may change your password in the Edit section of the My Profile page.

Q: What security measures are taken to prevent sensitive information from being intercepted online?

A: From the moment sensitive information leaves your computer, anytime sensitive information is passed, then sessions are encrypted. This means your password, as well as all other information relating to you employ some of the best forms of cryptography that are commercially available for use over the internet. If for any reason your secure session ends, your WorkItOut.com session will automatically terminate.

Q: Why can I only use certain browsers for WorkItOut.com?

A: WorkItOut.com reviews browsers to see whether they operate appropriately in regard to security and functionality. In particular, we look closely at the following security features:

• No storage of sensitive information
• WorkItOut.com requires that browsers not record borrower's information on their computers' hard drives. Also, sensitive information will not be downloaded to your local drive.
• Encryption
• WorkItOut.com requires the browser to make use of a superior type of encryption. While many browsers provide high levels of security, very few browsers meet all of WorkItOut.com's security and functionality requirements.

Q: What are WorkItOut.com's requirements for approved browsers?

A: WorkItOut.com's minimum requirement for approved browsers is the standard 128-bit encryption.  The latest releases of Microsoft Internet Explorer and Netscape Navigator come with this encryption.

Q: What are cookies? Can I get rid of them?

A: Some sites may track your activity with a "cookie," a block of text the site places in a file on your computer's hard drive. A code in the cookie file enables the site to label you as a particular user. However, it doesn't identify you by name or address unless you've provided the site with such information or set up preferences in your browser to do so automatically. Newer versions of browser software let you decide whether you want to receive cookie files, and some programs notify you when a Web site is about to deposit a cookie on your hard drive. You can check for cookies on your computer. If you have a PC, look for a file on your hard drive called "cookies.txt" or for a file labeled "magic cookies" if you have a Macintosh. There are also utility software programs (called "cookie cutters" or "anonymizers") that allow you to edit cookie files selectively within Web browsers.

Q: How does encryption work?

A: Everything that travels through the internet during your online session-from your password to your sensitive personal information-becomes a string of unrecognizable numbers before entering the Internet. Both WorkItOut.com computers and the browser you use to surf the web understand the mathematical formulas, called algorithms, which turn your banking session into numeric code and back again into meaningful information.

These algorithms serve as locks on the doors of your information. And while WorkItOut.com and your computer can easily translate this code back to meaningful language, this process would be almost impossible for unauthorized intruders. That's because there are billions of possible keys that could potentially solve each formula-but only one that will work. Every time you begin a WorkItOut.com session, your computer agrees on a random number that serves as the key for the rest of the conversation. What that random number is depends largely on the strength of encryption used by your browser.

Q: What type of encryption do I need?

A: WorkItOut.com requires you to use 128-bit encryption (also called "high" or "strong" encryption).

Note: Currently, browsers that offer 128-bit encryption can only be used by citizens and permanent residents of the United States and citizens of Canada, and it can only be downloaded to locations in the United States or Canada.